{"id":9257,"date":"2019-03-13T15:44:03","date_gmt":"2019-03-13T10:14:03","guid":{"rendered":"http:\/\/www.casa-india.org\/blog\/?p=9257"},"modified":"2019-03-19T12:24:28","modified_gmt":"2019-03-19T06:54:28","slug":"complaint-mechanism","status":"publish","type":"post","link":"https:\/\/www.casa-india.org\/blog\/complaint-mechanism\/","title":{"rendered":"Adhering To Principles"},"content":{"rendered":"

Compliant mechanism was introduced by CASA with a very clear understanding that communities\u2019 ownership over the process of recovery will have to be enhanced. A complaint box gives a second chance to the people to express their grievances and vulnerability to CASA and committee members, that further become reasons to be included in the cash transfer program.<\/strong><\/em><\/span><\/h4>\n

Missed at first, included at last<\/span><\/h3>\n

\"\"<\/p>\n

For 53-year-old Sudha, it was when she returned to her village after spending four months at her relatives\u2019 house that she came to know about unconditional cash transfer doing the rounds in her Ramankerry village.<\/span><\/p>\n

\u201cFor whole one month my house was filled with flood water. We had to leave the house as early as possible. Being closer to the paddy areas, my house was affected the most and inundated for a longer time. For all I knew, I considered myself the most deserving beneficiary,\u201d said Sudha in her desperate claim. Desperate to safeguard her family from the next spell of heavy rains, she \u201cneeded cash\u201d to purchase material to level ground and strengthen the foundation of her house.<\/span><\/p>\n

\u201cThis is a kind of program which most NGOs do not come up with, and getting cash support without any obligatory conditions was a huge benefit for me because I could use it to repair my house and level the ground, which was always one among my urgent requirements,\u201d she said.<\/span><\/p>\n

Sudha approached the village committee who in turn explained her about the complaint mechanism process. <\/span><\/p>\n

\u201cI wrote a letter to CASA and days later they visited and surveyed my house. They asked me questions like whether am I or not an active participant in village development decisions, what is my family\u2019s livelihood source, if my husband is out of job for the time being, and what do I plan to do with the cash transfer.\u201d One month later, Sudha received the grant with which she initiated ground levelling and foundation work of her house.<\/span><\/p>\n

\"\"<\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Compliant mechanism was introduced by CASA with a very clear understanding that communities\u2019 ownership over the process of recovery will have to be enhanced. A complaint box gives a second chance to the people to express their grievances and vulnerability to CASA and committee members, that further become reasons to be included in the cash […]<\/p>\n","protected":false},"author":4,"featured_media":9271,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134,105,114,1],"tags":[],"class_list":["post-9257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-appeals","category-casa-blog","category-case-stories","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/posts\/9257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/comments?post=9257"}],"version-history":[{"count":10,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/posts\/9257\/revisions"}],"predecessor-version":[{"id":9405,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/posts\/9257\/revisions\/9405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/media\/9271"}],"wp:attachment":[{"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/media?parent=9257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/categories?post=9257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.casa-india.org\/blog\/wp-json\/wp\/v2\/tags?post=9257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}